Training Unlimited has adopted a policy for student refunds that is deemed to be fair and equitable to both the student and the RTO. This refund policy is advised in writing prior to student enrolment. The refund policy has been designed to enable students to seek a refund where they legitimately believe this is applicable. The refund policy is as follows:
- Should Training Unlimited cancel a qualification/ course, students are entitled to a full refund or transfer of monies to a future qualification/ course.
- Documentary evidence detailing the reasons for a refund must be provided to Training Unlimited.
- For funded training, refunds will be made in accordance with relevant State and Territory legislation.
If you would like to apply for a refund, email firstname.lastname@example.org attention the Operations Manager.